If an aircraft is coming in to land and they have to go around because of an unstable approach, the weather didn't cooperate, they couldn't get the runway in sight, you have to be ready to make a decision. ![]() What can you do to help us be more efficient? Well, one thing that we're not gonna do is make sure that you compromise safety in that equation.Ĭaparas: There's a lot of dynamic decisions. The goal?Ĭaparas: Efficiency, efficiency, efficiency. They direct pilots in the air through safe landings and pilots on the ground through takeoffs. Once a plane enters Atlanta's territory, air traffic controllers are in charge of communicating with pilots over radio. These controllers are responsible for any planes inside Atlanta Hartsfield's airspace, five miles out and 4,000 feet above the airport. Pre-pandemic, they directed 909,000 flights through takeoff and landing each year. It takes a rotating staff of 58 traffic controllers to keep the airport running. This is Atlanta Hartsfield-Jackson International Airport, and these are its five runways. Narrator: Back in February, before COVID was named a pandemic, Rally took us up inside the tallest control tower in the country to see what it really takes to be an air traffic controller. If something's going wrong in Atlanta or if there are major delays, it disrupts air travel all throughout the country and parts of the world. Not only are lives on the line, but.Ĭaparas: This is the ultimate in domino effects. Narrator: But air traffic controllers can't mess up. ![]() ![]() Rally Caparas: You can go upstairs and you can look out of that window and you can see nothing at all, and still have movement taking place on your airport. Narrator: They juggle 2,600 landings and departures a day, in all kinds of weather. This story is available exclusively to Business InsiderĪnd start reading now. Account icon An icon in the shape of a person's head and shoulders.
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